What is your Return Policy?
We want you to be happy with your purchase and understand that sometimes a return is necessary. In the event you need to return an item, we want to be as fair as possible and get you what you need with a quick turnaround. Any item returned must be new and in a package that is also new and resellable. A returned item will be charged a 15% restocking fee up to a max of $10.00 per item. An exchange will be made for $8.25 restock per item. A return authorization number must be obtained within 10 days of the invoice date for the item. Item will be returned postage prepaid with the return authorization number placed on the outside of the return carton. If the return number is not placed on the outside of the box, the package will be refused by our receiving department. We strive to provide outstanding customer service and will gladly discuss any problems you have with your order prior to a return being needed.
What’s in it for me to buy a bow from Big Sky Archery?
If you decide to buy a bow from us we will give back to you by offering some free services. Every bow purchase at Big Sky Archery includes a free set-up, including peep and string loop, a free Super Tune, and 5 free day passes to our 3-D archery and paper range and 5 free half-hour passes to Techno-Hunt. Our web customers will also benefit from a pro-shop setup and tune when you purchase a bow package so that when you get your bow you can go straight to the range to sight in. We are also more than happy to provide additional help by phone or Email if you need help getting it totally dialed in.